Outstanding customer service...
Our website is up and running and is GREAT! The templates are easy to use and
allow us to do many features. I wanted to thank my Myers rep for all his help
and graciousness! I look forward to starting my website and using Myers to host
and design it. Thanks again for your outstanding customer service.
–Janice Challenger, Key Real Estate of the Poconos
"New to the web" person now on her way...
The Agent Seminar that I just took has a lot of information. I understood some
of it but a lot went over my head. I especially like the part about partnering
with other people's web pages. I just don't know how to go about it. I did not
understand some of the terms used, I am like a little child and need to get step-by-step
instructions. I have never had a web page before, I managed to get the basics
started but I don't know how to add the other things, like loan officer's date,
etc. Maybe classes that go slower and let me implement one thing at a time. My
Myers rep has been a great help in getting me to places for training but sometimes
I just don't understand the training or where it takes me next. I can't see where
the normal person surfing the web will ever find my web page. So I agree that
something else has to get them there. Please help and get this "new to the
web" person on her way.
–Joan McGary, Prudential Peak Realty
Timely and friendly guidance from Myers Staff...
I am just writing to let you know how pleased I am with my Myers Marketing Consultant.
She is a GREAT asset to your company. I had looked at the demos on website with
other companies also at the same time when I signed up for Myers. But I chose
Myers just because of the timely and friendly response along with the guidance
I received from my Myers Marketing Consultant.
–Kay Bal, ReMax
View Original Hard-copy
Myers has so much more than any other real estate design and hosting company...
A couple of months ago, while still a client of Myers, another mortgage design
and hosting company made some big promises to me about how I would find their
site better than my Myers site, so I gave them a test drive. I ended up with more
problems than I could have ever imagined. Their secure system was a joke. My customers
couldn’t get past the first page on the application. Some of them had to
re-start the application four or five times just to get past the first page! Then
I discovered that the auto-responder was sending out competitor information to
my clients. Someone was robbing leads from my site! Additionally, I had to log
in to a completely different site to access the 1003. When they finally corrected
that problem, I still couldn’t edit the 1003 unless I uploaded it first.
Before returning to Myers, I decided to thoroughly research all the other mortgage
design and hosting companies. I found them all to be overpriced or lacking in
tools, efficiency and security. Myers has so much more to offer than anyone else
out there, and their technical staff and professional assistance is far superior.
Other mortgage and hosting companies offer plenty of bells and whistles, along
with flashy animation to capture your attention. My clients want knowledge and
the right tools to assist them in making the most informed decision for them
and their families.
Being back with Myers felt like the first time that I returned home from college.
It felt so good to be in my house, my room, my bed, and my back yard playing
with my dog Kyia, swinging in my swing, and eating my mother’s home cooked
meals.
Needless to say, I have returned to Myers and have more than satisfied myself
that I now have the best site and service available in the market. Myers has
an astounding way of doing business.
–John Conway 1st MortgagePlace, Inc.
View Original Hard-copy
Great seminar, great ideas, lucrative technology...
Wow - the seminar was great. I'm overwhelmed with great ideas. I can see
how this technology can provide a very lucrative and sellable business.
I would love to pick your brains. I know you are chock full of ideas.
I would also like to mention a good word for my sales consultant at Myers.
He spent a great deal of time with me to make sure I understood the concept
and technical aspects of the website. He made me feel very comfortable
in doing business with him and Myers Internet. Thank you!
–Kristie Mathews, Precision Realty Group,
Inc
View Original Hard-copy
I commend your work ethic!
First, I would like to Thank You for the exceptional customer support. This
type of support is unheard of in today's world. Thanks again, and do not hesitate
to use this as a testimonial on your website. Myers is fortunate to have you with
them for as long as you have been there, and your work ethic should be commended!!!
–Darrin James, Managing Broker/Sales Manager, Coldwell Banker Mackey Company
I was losing customers with my website until I found Myers...
Back when I was first looking for a real estate website, I ended up with a site
from a la mode. After the site went up, I noticed that the APR’s being posted
there were totally wrong. I couldn’t get anyone at a la mode to even respond
to my requests for help. Then I discovered that a la mode was allowing information
from other competing mortgage companies to be posted on my site and I just could
not believe it!
There were also issues with the 1003. My clients couldn’t get it to work
and were frustrated. I finally had a friend test it out and he couldn’t get
it to work either. After doing some more testing on my own, I discovered that
the site wouldn’t ever even come up when I used a dial-up connection. All
I could get was an “hourglass” sign that just hung there. I can’t
imagine how many customers I must have lost because of that. Customers only give
you one chance and they want fast access. They don’t wait around for an hourglass
to go away.
I finally decided that I needed a functional website. So I went with Myers. My
new Myers site is both user-friendly and broker-friendly. With Myers I discovered
what it means to have a true back office instead of some useless system that you
can’t really use unless you know how to use HTML. With Myers, I also have
a variety of back office marketing tools, including mail merge. I foresee getting
a lot of business just from my site and look forward to taking the free Myers
classes on building referrals. Thank you, Myers, for showing me what it means
to finally have a good website!
–Terry Silver, Tersha Mortgage
View Original Hard-copy
I am so happy with Myers' service and product...
In my experiences with dealing with companies of all sorts, I always find it fascinating
the people you come in contact with. I pride myself in the people I retain as
contact and those who become friends. My Web Consultant at Myers has become my
friend. I am so happy with the above and beyond service and product he has provided
me with. The website my office purchased from Myers has become my "baby".
I am thrilled with everything I have received from your company.
–Natalie DiMattia, Assistant to Rico DiMattia, Long & Foster Real Estate,
Inc.
I was amazed to find someone who actually took out time to explain things...
Thank You so much for all the time and valuable information you shared with me
yesterday. I am going to review all of it this Holiday weekend! I am very excited
about finally taking this time to do what I have been avoiding. I am a "working
broker" and very conscientious and concerned about my clients, prospects, etc.
I love my work! I also realize that I can be more efficient, which results in
more productivity. I will be contacting you within a few days to sign up thru
your company. I told my daughter that I was amazed to find someone who actually
took out time to explain things without making me feel as though this was "rocket
science". My company is approximately 1.5 years old, but I have been a Realtor®
since 1981, and there is so much I want to do. I have 1 agent, with 2 more coming
aboard in September. (They are all very "computer literate"). Again, thank you
for your outstanding professionalism!!!!!
– Cloe Sewell, Premium Realty LLC
The contrast between my last web vendor and Myers Websuite is like Day and
Night...
I wanted to take a moment and say just how much I appreciate the assistance of
your staff. They have been wonderful and so responsive! The contrast between my
last web vendor and Myers Websuite is like day and night. Thank you for all your
help and in hiring such a professional staff!
– Dan Sperduto, Realty Pros Inc
Excellent Customer Service And Professional Looking Site...
I've received many compliments from those in the real estate office about my site
-- I know a few who have said "you spent a lot of money on that -- do you think
it's worth it" - my answer - yes.. it's about the most professional looking site
I have seen (I looked at a lot of other site and still like mine better)... You
have been a tremendous help and provide excellent customer service.
Many thanks for coming to the rescue with perfecting the site, (just a have a
couple of minor tweaks left to go)! The professionalism and upbeat attitude of
my WebSuite contact do not go unnoticed.. -- I appreciate her dedication and enthusiasm
- it's unquestionably amplified my interest in choosing Myers Websuite as my Web
Master of choice.
Sincerely,
– Michelle St.Michael, Sabol & Associates, Inc.
Extremely happy with our site and with Myers...
My name is Chris Charboneau with the Hunter Real Estate Group in Houston, Texas.
We recently had you all design a company website for us. We are extremely happy
with our site and your company. I wanted to let you know what a great experience
we have had with our Account Manager. She has had to put up with an enormous amount
of questions and requests from my business partner and myself. She has been responsive
and patient through everything. I know she has gone above and beyond customizing
the site to fit our needs. It was really nice to deal with someone who actually
responds to emails and phone calls in not only a timely manner, but in most cases,
immediately. Finally, I also wanted to let you know that I really appreciate your
employees that ran the conference call tutorials. They were all very informative.
I appreciate all of the work your company has done for us and look forward to
passing your name along.
Sincerely,
– Chris Charboneau, Hunter Real Estate Group
Big thumbs up for service from beginning to end...
I am impressed with your service as well as your promptness in getting me switched
over from the other guys and "live" with my new web-site. I would also like to
give your employee a big thumbs up for walking me through the transaction. From
Beginning to End, your employee(s) have been an asset to my organization. The
possibilites are endless with my web-site. Keep up the good work.
– Phil Cessac, Re/Max Friendswood/Pearland
View Original Hard-copy
Your incredible employees have patience, background, and go beyond the call
of duty...
I wanted to take a minute to tell you about how wonderful your employee has been
to help me out with my website. I have been renewing my site with you for a couple
of years and have always had helpful people but she is just INCREDIBLE. I really
want you to know that she went beyond her call of duty to really put in the time
and effort to help me create a website that I can actually tell people about.
Her background in the field, patience and help is hard to find these days. Please
do make sure she knows that her efforts are greatly appreciated and I surely want
you to know that you should be very proud to have such people on your staff. It
is hard in this crazy and busy world of ours. I thank you again for having picked
people like her on your staff. Sincerely,
A very satisfied customer
– Renu Singh, Pinnacle Estate Properties, Inc.
View Original Hard-copy
"I Give Myers a 5 Star Rating..."
I would recommend Myers Website to any Realtor® looking for a website that
is inexpensive and easy to maintain. To my surprise they had a sample site ready
for me to view in just one day and my actual site was up and running in about
a week. I was looking for a website that I could maintain my self without having
to be a computer genius. Before I found Myers I even considered taking web design
classes, but with Myers templates it's a breeze to design and maintain your own
site. My old webmaster charged a hefty hourly rate for changes and updating. Now
I can make all my own updates and changes for free, and I even get help from the
technical support department when I need to do something special. At Myers they
actually answer the phone and give you personal service. My favorite technician
helped me tweak my site to my satisfaction, which was no easy job. Her patience
and expertise is far more superior than any other support I have ever experienced.
She always goes the extra mile to be sure my site is exactly what I want. I give
Myers a 5 star rating!
Sincerely,
– Jeanette DeMarco, Broker/Owner, USA Realty Services
Inc, Tampa, Florida
View Original Hard-copy
"You are a great resource and I am glad to be able to call you one of my 'Associates!'"
The changes you have done look great and I so much appreciate your assistance.
I am very happy to have run into you at the CAR Convention at the Broadmoor and
have you explain things to me there - and I am especially happy to have learned
that I have such a good account rep. Meeting with my rep at your office and having
her working with me to improve my web-site has been great. I am impressed with
her knowledge of your product and even more importantly to me is her willingness
to assist me as you have been doing.
You are a great resource and I am glad to be able to call you one of my "Associates!"
– Dan Kuehl, REALTOR®, Broker/Owner, Dan Kuehl
and Associates
View Original Hard-copy
You are implementing great innovations...
Thank you for the new updates. We really appreciate the great service and
innovations that you are implementing. We have long wanted more pictures per listing.
Thank you.
The Adrian Place Team
Adrian Place , Re/Max Hall of Fame, Re/Max Platinum Club - Real Estate Agent
Your superb service completely satisfied my needs…
Thank you both for your superb service today, and please pass on my
additional thanks to your technical IS support person as well. Together you were
able to completely satisfy my needs. Thanks to a great tip from your tech guy I
was able to test the site successfully.
– James McFarland, Site Administrator, Arizona Best Real Estate
Easy-to-use Tools to Help Enhance my Business
Myers Internet offers easy-to-use tools to help enhance my business. Using their
templates helped make my website a well organized site with an abundance of
information. Their customer service is fast and helpful. They can pinpoint the
problems immediately and resolve them even faster.
– Christina Chung, Coldwell Banker
View Original Hard-copy
Myer's Saves a Sinking Ship
Just a quick note to express how pleased I am to have my website up and working
on a continual basis. I was almost positive that I was going to have to build
a new website until I was informed that you had purchased the company. I think
the product is very good and share it with many fellow Realtors® and they
are quite impressed. I was not promoting the site because of on going concerns
that is until I received the email and letter from your company informing me
that you had purchased it. Further more when I was having a few minor problems
your return emails and calls were returned very quickly. I no longer had that
"Sinking Feeling". I will continue to promote your company and thank
you for all your support.
– Greg T. Squire, Remax Landan
View Original Hard-copy
Keep Up the Good Work
I have been extremely pleased with Myers Internet, especially the quick response
time and knowledge of the site itself. I have not experienced any downtime at
all since Myers took over my account. The website is so easy to manage and customers
find it easy to navigate. I have recommended the site to several other real
estate agents and continue to recommend it. As a real estate agent on the web,
I routinely receive solicitations from other companies, but have always decided
to stay put. Thanks for offering such a great product at a reasonable price.
Keep up the good work!
– Kathye Warfield, REMAX Top Realty
View Original Hard-copy
Great Customer Service
Myers Internet helped us set up our first website. They have great customer
service and have been very responsive every time we've called. We're very satisfied
with the website and, best of all, it brings us business. Thanks for your efforts
on our behalf.
– Jack and Ginny Sher, Remax Beach Cities Realtors®
View Original Hard-copy
You've Made Me a Believer
A letter of thanks! The tech support offered by Myers Internet is fantastic!
The knowledge, the communication, and the patience of the techs is OUTSTANDING!
The nightmares from my previous hosting company are finally over! Now that Myers
hosts my site, new avenues for my creativity and understanding are giving me
the confidence, finally, not just in my website support team, but in myself
as well. Thanks again to my Myers contact for being such a stand up Tech! You
put yourself "in my shoes" so quickly! You guys actually return calls and take
quick, productive action!! Another of your employees patiently helped me get
over a lot of initial frustration and I want to thank him as well. I promise,
in the future, to treat you guys with the respect your SERVICE deserves!
You've made me a believer - I sincerely and highly recommend Myers Internet
to anyone!
– Dave Easter, Millennium Mortgage
View Original Hard-copy
|
